Learning Disability Homes
What makes us stand out from the rest?
You will receive a friendly, professional and open door policy approach to consultation no matter how long it takes, to establish a manageable and appropriate care package for you. Our services are flexible and respond to your changing priorities and needs. Our first priority is that you have control of your own care and we work hard to maintain that.
The team at Cott’s Care Ltd will keep in regular contact, so you soon get to know them. Building a relationship that you can trust and rely upon is central to how we manage our business.
The care supervisor from your local area will regularly check you are satisfied with the services you receive from us. We try hard to deliver what we say we will and to provide the consistent, reliable service you expect.
We welcome all feedback, helping us improve our services
You can talk to us about any aspect of your service, whenever you want. voice any concerns that may arise. Our management team will give you the necessary support to raise any concerns or complaints that you may have. Making sure our care workers are fully trained to carry out their role safely and also to recognise signs of abuse. Your care worker will listen to any concerns you may have about your safety and report these to the registered manager. We certainly do not tolerate abuse to either our customers or our staff.
Contact us to discuss how we can create a bespoke service to meet your needs.